Splunk Cloud Platform

All Systems Operational

About This Site

This page published on May 15, 2023, will list widespread multi-customer outages in Splunk Cloud Platform from this day onwards. In times of customer-specific outages in Splunk Cloud Platform, customer will continue to receive notifications via other established mechanisms. The page is not intended to replace our customer support offering or other offerings we have in place to enlighten our customers on their specific Splunk instances.

Login Operational
Ingest Operational
Search Operational
Index Operational
Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Admin Config Service (ACS) Downtime Jul 12, 2025 15:00-23:00 UTC

What’s Happening?

This planned ACS upgrade applies to all cloud commercial customers and is part of our commitment to unlocking enhanced functionality in future ACS releases while ensuring optimal performance for your Splunk Cloud environment.

Service Impact:

* ACS Services: APIs, CLI, and Terraform Splunk Cloud Provider (SCP) integrations will be offline.
* IP Allow Lists will continue to be enforced throughout the update and will persist after this upgrade
* IP Allow List UI page and API calls will not be accessible
* ACS Helper App
* Viewing or Editing Maintenance Window Schedules (CMC App)
* Viewing or editing maintenance windows will be unavailable
* Existing Maintenance Windows and settings will persist after this upgrade
* Existing Configurations: (e.g., IP Allow Lists, user roles) will remain active and unaffected.

Services with no impact:

* Splunk Cloud Platform features such as environment access, search, and data ingestion will remain fully operational
* Federated Searches and existing Federated Connections will continue to operate
* Federated Search settings will persist and Cloud admins will regain CRUD


Customer Notes:

* No other maintenance windows or changes to your environments are scheduled during this time. Additionally, this upgrade will not affect your current Splunk Cloud Platform version or ACS version.
* No P1 Tickets: Please refrain from opening Priority 1 tickets for impacted services during the maintenance window. If issues persist after 4:00 PM PT, submit a support request as needed.

Thank you for your patience as we make these critical upgrades. For questions, contact our support team.

Posted on Jul 01, 2025 - 20:15 UTC
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Resolved - We are aware of a service provider outage on GitHub that lasted from 12:42 PM PT to 1:22 PM PT. As a result, changes such as firewall rule modifications or updates to the IP allow list made via the Admin Config Service (ACS) may have failed during this time. Further details may be found at https://www.githubstatus.com

This issue has been resolved by the provider. If you believe that you are still impacted by this issue please contact customer support and reference CINC-61287.

Jun 17, 19:30 UTC