Resolved -
This incident has been resolved.
Jun 1, 03:04 UTC
Update -
We continue to monitor the rolling restart activities affecting some environments with ITSI. Communications have been sent to customers whose environments may experience potential impact.
Customers may continue to observe restart notifications, reload prompts, or intermittent search disruptions while rolling restart activities complete. Remaining restart activities continue to be coordinated for midnight local time in the applicable cloud provider region to provide a more controlled customer experience.
Customer environments that may see restart notifications include:
Splunk Cloud Platform
Splunk Cloud Platform for FedRAMP Moderate
Splunk Cloud Platform for FedRAMP High
Splunk Cloud Platform for IL5
No customer action is required.
May 31, 03:22 UTC
Update -
We continue to monitor the rolling restart activities affecting some environments with ITSI. Communications have been sent to customers whose environments may experience potential impact.
Customers may continue to observe restart notifications, reload prompts, or intermittent search disruptions while rolling restart activities complete. Remaining restart activities continue to be coordinated for midnight local time in the applicable cloud provider region to provide a more controlled customer experience.
Customer environments that may see restart notifications include:
Splunk Cloud Platform
Splunk Cloud Platform for FedRAMP Moderate
Splunk Cloud Platform for FedRAMP High
Splunk Cloud Platform for IL5
No customer action is required.
May 30, 20:50 UTC
Update -
We continue to monitor the rolling restart activities affecting some environments with ITSI. Communications have been sent to customers whose environments may experience potential impact.
Customers may continue to observe restart notifications, reload prompts, or intermittent search disruptions while rolling restart activities complete. Remaining restart activities continue to be coordinated for midnight local time in the applicable cloud provider region to provide a more controlled customer experience.
Customer environments that may see restart notifications include:
Splunk Cloud Platform
Splunk Cloud Platform for FedRAMP Moderate
Splunk Cloud Platform for FedRAMP High
Splunk Cloud Platform for IL5
No customer action is required.
May 30, 09:31 UTC
Update -
We have identified the cause of the rolling restart activity affecting some environments with ITSI and continue to monitor impacted environments. Customers may continue to observe restart notifications, reload prompts, or intermittent search disruptions while rolling restart activities complete.
To provide a more controlled customer experience, remaining restart activities are being coordinated to occur at midnight local time for the applicable cloud provider region.
Customer environments that may see restart notifications include:
Splunk Cloud Platform
Splunk Cloud Platform for FedRAMP Moderate
Splunk Cloud Platform for FedRAMP High
Splunk Cloud Platform for IL5
No customer action is required.
May 30, 06:56 UTC
Update -
We have identified the cause of the rolling restart activity affecting some environments with ITSI and continue to monitor impacted environments. Customers may continue to observe restart notifications, reload prompts, or intermittent search disruptions while rolling restart activities complete.
To provide a more controlled customer experience, remaining restart activities are being coordinated to occur at midnight local time for the applicable cloud provider region.
Customer environments that may see restart notifications include:
Splunk Cloud Platform
Splunk Cloud Platform for FedRAMP Moderate
Splunk Cloud Platform for FedRAMP High
Splunk Cloud Platform for IL5
No customer action is required.
May 30, 02:33 UTC
Monitoring -
We have identified the cause of the rolling restart activity affecting some environments with ITSI and continue to monitor impacted environments. Customers may continue to observe restart notifications, reload prompts, or intermittent search disruptions while rolling restart activities complete.
To provide a more controlled customer experience, remaining restart activities are being coordinated to occur at midnight local time for the applicable cloud provider region.
Customer environments that may see restart notifications include:
Splunk Cloud Platform
Splunk Cloud Platform for FedRAMP Moderate
Splunk Cloud Platform for FedRAMP High
Splunk Cloud Platform for IL5
No customer action is required.
May 29, 23:34 UTC
Update -
Update: Rolling restart activities may be occurring at midnight local time for the applicable cloud provider region for some environments with ITSI. Customers may continue to observe restart notifications or reload prompts within the UI while these activities complete.
Customer environments that may see restart notifications include:
Splunk Cloud Platform
Splunk Cloud Platform for FedRAMP Moderate
Splunk Cloud Platform for FedRAMP High
Splunk Cloud Platform for IL5
No customer action is required.
May 29, 22:14 UTC
Investigating -
As part of a recent maintenance activity, some environments with ITSI may experience a rolling restart of the environment. Customers may temporarily see restart notifications or reload prompts within the UI while these activities complete.
May 29, 21:35 UTC