This planned ACS upgrade applies to all cloud commercial customers and is part of our commitment to unlocking enhanced functionality in future ACS releases while ensuring optimal performance for your Splunk Cloud environment.
Service Impact:
* ACS Services: APIs, CLI, and Terraform Splunk Cloud Provider (SCP) integrations will be offline. * IP Allow Lists will continue to be enforced throughout the update and will persist after this upgrade * IP Allow List UI page and API calls will not be accessible * ACS Helper App * Viewing or Editing Maintenance Window Schedules (CMC App) * Viewing or editing maintenance windows will be unavailable * Existing Maintenance Windows and settings will persist after this upgrade * Existing Configurations: (e.g., IP Allow Lists, user roles) will remain active and unaffected.
Services with no impact:
* Splunk Cloud Platform features such as environment access, search, and data ingestion will remain fully operational * Federated Searches and existing Federated Connections will continue to operate * Federated Search settings will persist and Cloud admins will regain CRUD
Customer Notes:
* No other maintenance windows or changes to your environments are scheduled during this time. Additionally, this upgrade will not affect your current Splunk Cloud Platform version or ACS version. * No P1 Tickets: Please refrain from opening Priority 1 tickets for impacted services during the maintenance window. If issues persist after 4:00 PM PT, submit a support request as needed.
Thank you for your patience as we make these critical upgrades. For questions, contact our support team.