AWS has reported that the earlier issues impacting services in the US-EAST-1 (N. Virginia) region have been fully resolved as of 3:01 PM PDT. All impacted services have returned to normal operations.
Users may continue to observe minor latency or delays as AWS and dependent services complete backlog processing and return to standard performance levels.
We understand the criticality of your services and appreciate your patience.
Posted Oct 20, 2025 - 23:22 UTC
Update
AWS has reported that the earlier issues impacting services in the US-EAST-1 (N. Virginia) region have been fully resolved as of 3:01 PM PDT. All impacted services have returned to normal operations.
Users may continue to observe minor latency or delays as AWS and dependent services complete backlog processing and return to standard performance levels. We are closely monitoring our systems and will provide further updates if any new issues arise.
Thank you for your patience.
Posted Oct 20, 2025 - 23:10 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 23:09 UTC
Monitoring
As AWS continues its recovery efforts in the US-EAST-1 region, Splunk Cloud Platform customers in this region may still experience intermittent issues. We are closely monitoring AWS updates and will provide additional status information as it becomes available. All other Splunk Cloud regions remain fully operational.
Posted Oct 20, 2025 - 22:13 UTC
Update
As AWS continues its recovery efforts in the US-EAST-1 region, Splunk Cloud Platform customers in this region may still experience intermittent issues. We are closely monitoring AWS updates and will provide additional status information as it becomes available. All other Splunk Cloud regions remain fully operational.
Posted Oct 20, 2025 - 20:10 UTC
Update
Splunk is actively monitoring an ongoing operational issue in the AWS US-EAST-1 (N. Virginia) region that is causing intermittent service degradation across multiple AWS services and impacting several Splunk Cloud Platform environments.
While steady recovery is being observed across Splunk's cloud infrastructure, customers hosted in US-EAST-1 may still experience latency, delayed search results, or reduced availability of certain Cloud functions until AWS infrastructure fully recovers. All other Splunk Cloud regions remain fully operational.
Splunk will continue to provide updates as AWS progresses toward full service restoration.
Posted Oct 20, 2025 - 18:41 UTC
Update
We continue to track the ongoing AWS operational issue in the US-EAST-1 (N. Virginia) region that is causing intermittent service degradation across multiple AWS services. This outage continues to affect several Splunk Cloud Platform environments hosted in the impacted region. Customers hosted in US-EAST-1 may continue to experience latency, delayed search results, or reduced availability of certain Cloud functions. All other Splunk Cloud regions remain fully operational.
Splunk is continuing to monitor the situation closely and will provide updates as AWS progresses toward full service restoration.
Posted Oct 20, 2025 - 17:12 UTC
Identified
We are aware of an outage impacting multiple AWS services in the US-EAST-1 region. This is affecting several Splunk Cloud Platform environments that rely on these AWS services. Splunk users may experience delays or errors in search execution, data ingestion, or app functionality for stacks hosted in the affected AWS region (US-EAST-1).
According to AWS, they have narrowed down the source of the network connectivity issues to an internal subsystem responsible for monitoring the health of their network load balancers. AWS has implemented throttling for new EC2 instance launches to aid recovery and is actively applying mitigations. https://health.aws.amazon.com/health/status?path=open-issues
Splunk is continuing to monitor the situation closely and will provide updates as AWS progresses toward full service restoration.
Posted Oct 20, 2025 - 15:55 UTC
Update
We have confirmed that multiple AWS services experienced network connectivity issues in the US-EAST-1 Region. We are seeing early signs of recovery for these connectivity issues and AWS is continuing to investigate the root cause. AWS has applied mitigations and is making progress toward full resolution.
Thank you for your patience.
Posted Oct 20, 2025 - 15:02 UTC
Monitoring
We are aware of recent issues impacting our services due to an AWS incident in the US-EAST-1 region. AWS has applied mitigations and is making progress toward full resolution.
At this time, our systems are stable, and we are closely monitoring for any further impact.
We will continue to monitor the situation and provide another update by 7:00 AM PDT or sooner if new information becomes available.
Posted Oct 20, 2025 - 13:06 UTC
Update
We are continuing to work with service provider on a fix for this issue.
Posted Oct 20, 2025 - 11:44 UTC
Identified
We are investigating an issue indicating an AWS outage in us-east-1. As a result, the Splunk Cloud Platform environment may be inaccessible for customers in the specified region. Our teams are working with the provider to resolve this issue. Your patience is greatly appreciated and we will provide more updates upon resolution.
Posted Oct 20, 2025 - 10:24 UTC
This incident affected: Login, Ingest, Search, Index, and Infrastructure.