Cloud Provider Outage Affecting UAE Region

Incident Report for Splunk Cloud Platform

Resolved

Cisco has confirmed that the impact of the cloud service provider outage in the Middle East has been mitigated. Cisco engineers have successfully transitioned affected services out of the region.

We have identified all affected customers and will be reaching out to each of you individually to discuss specific next steps and any necessary remediation. A proactive support case has been opened on your behalf to coordinate this effort.

If you have any immediate concerns, please reach out to your account team or simply reply to your support case.

Cisco appreciates your patience and cooperation on this matter.
Posted Mar 25, 2026 - 17:27 UTC

Update

Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
Posted Mar 11, 2026 - 15:45 UTC

Update

Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
Posted Mar 04, 2026 - 22:31 UTC

Identified

Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
Posted Mar 03, 2026 - 18:07 UTC
This incident affected: Login, Ingest, Search, and Index.