Incomplete Search Results | CINC-58535 Partial Outage

Incident Report for Splunk Cloud Platform

Resolved

At 5.45 PM PT, a fix has been identified with our third-party vendor and has been implemented successfully to mitigate the issue.
Posted Oct 28, 2024 - 05:14 UTC

Monitoring

A fix has been identified with our third-party vendor and has been implemented successfully to mitigate the issue.
We are currently monitoring.
Thank you for your patience as we work to resolve this issue.
Posted Oct 28, 2024 - 00:51 UTC

Update

We are continuing to investigate this issue with our third-party vendor. Further updates will be provided as we gather more information.

Thank you for your patience as we work to resolve this issue.
Posted Oct 27, 2024 - 22:11 UTC

Update

We are continuing to investigate this issue with our third-party vendor. Further updates will be provided as we gather more information.

Thank you for your patience as we work to resolve this issue.
Posted Oct 27, 2024 - 20:17 UTC

Update

We are continuing to investigate this issue.
Posted Oct 27, 2024 - 18:23 UTC

Update

We are continuing to investigate this issue.
Posted Oct 27, 2024 - 17:24 UTC

Investigating

We are investigating a reported issue indicating an issue with search for some customers on AWS region US-WEST-2. As a result, the Splunk Cloud Platform environment may experience issues completing searches for customers in the specified region(s).
Posted Oct 27, 2024 - 15:45 UTC
This incident affected: Search.