Teams will now begin their root cause analysis. If you believe that you are still impacted by this issue please contact customer support and reference CINC-57465.
Posted Jul 31, 2024 - 19:06 UTC
Monitoring
We have implemented a fix for this issue. During this time we are monitoring the results to confirm the resolution and will continue to provide any additional updates once available.
Posted Jul 31, 2024 - 17:07 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.
Posted Jul 31, 2024 - 14:15 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.
Posted Jul 31, 2024 - 13:15 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.
Posted Jul 31, 2024 - 12:17 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.
Posted Jul 31, 2024 - 11:15 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.
Posted Jul 31, 2024 - 10:15 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.
Posted Jul 31, 2024 - 09:16 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.
Posted Jul 31, 2024 - 08:15 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.
Posted Jul 31, 2024 - 07:15 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently working on implementing a fix. Your patience is greatly appreciated and we will provide more updates as we implement the fix.
Posted Jul 31, 2024 - 05:53 UTC
Update
We have identified the source of the issue for Victoria Experience customers and are currently working on implementing a fix. Your patience is greatly appreciated and we will provide more updates as we implement the fix.
Posted Jul 31, 2024 - 03:20 UTC
Identified
We have identified the source of the issue for Victoria Experience customers and are currently working on implementing a fix. Your patience is greatly appreciated and we will provide more updates as we implement the fix.
Posted Jul 31, 2024 - 00:37 UTC
Investigating
We are seeing an issue impacting the Indexer tier for customers on Victoria Experience. As a result of the issue, your indexers may experience a restart every 72 hours. We will provide an update as soon as possible.
Posted Jul 31, 2024 - 00:01 UTC
This incident affected: Ingest, Search, and Index.